I began speaking in front of groups when I started with Starbucks as a classroom facilitator sometimes up to 10 classes per week. I took this to a whole new level designing and delivering training for hundreds of new employees at Indigo Books. Recently I delivered an expanded introduction and coffee tasting for keynote speaker Howard Behar and am a regular E-Series speaker for the Forum for Women Entrepreneurs.
Sharing what I know, an ability to connect with my audience and deliver my years of experience in a simple straight forward style has participants saying “took my customer service to the next level” and “helped me develop a vision and systematize everything in my business”
Here are some of the topics I can cover
-Top 5 things you can do right now to improve your bottom line
-How to get your customers to LOVE you
-7 habits of highly effective entrepreneurs
As a guest I speak to my own retail experiences and do not speak as an agent for Starbucks. To book me for a speaking engagement contact me here.